Company Profile

Business Activities: Medical Assistance Services
Lifestyle Assistance Services

Head Office: NRK Koishikawa Bldg., 1-21-14 Koishikawa,
Bunkyo-ku, Tokyo, JAPAN 112-0002

Overseas Branches/Subsidiaries: United States:
Emergency Assistance Japan (U.S.A.), Inc.
7130 Glen Forest Drive, Suite 201 Richmond,
VA 23226 U.S.A. Canada:
EAJ Assistance Services Canada, Inc.
Suite 360,900 Howe Street, Vancouver, BC V6Z 2M4 United Kingdom:
Emergency Assistance Japan Co., Ltd.
Cornelius House, 33 Boltro Road, Haywards Heath,
West Sussex, RH16 1BP, United Kingdom Singapore:
Emergency Assistance Japan （Singapore） Pte. Ltd.
101 Cecil Street, #16-04 Tong Eng Building, Singapore 069533 Thailand:
Emergency Assistance Thailand Co., Ltd.
9th Floor, Prime Building,
24 Sukhumvit Soi 21 (Asoke), Klongtoey-Nua,
Wattana, Bangkok 10110, Thailand China:
北京威馬捷国際旅行援助有限責任公司
北京市朝陽区東四環中路56号遠洋国際中心A座23階2303-2305

Milestones

January 2003: Emergency Assistance Japan Co., Ltd. Established in Bunkyo-ku, Tokyo, with capitalization of 24 million yen.

July 2004: American service center, serving North, Central, and South America, established in Virginia (incorporated as Emergency Assistance Japan (U.S.A.), Inc. in July 2005).

November 2004: Asia/Oceania service center established in Singapore (incorporated as Emergency Assistance Japan (Singapore) PTE. LTD. In November 2005).

January 2005: Commencement of overseas travel insurance medical Assistance services on behalf of domestic Japanese insurers.
Thailand service center, serving Thailand, Cambodia, Laos, and Burma, established in Bangkok (incorporated as Emergency Assistance Japan (Thailand) Company Limited in May 2007).

February 2005: European service center serving Europe, the Middle East, and Africa established in cooperation with a European service provider located outside of London.

December 2005: China service center, incorporated as Emergency Assistance Beijing Co., Ltd., established in Beijing.

May 2007: Out-of-country concierge service platform established to serve premium card issuers.

September 2007: Travel agency license (Mayor of Tokyo travel industry license no. 3-5955) obtained to enhance concierge service platform capabilities.

April 2008: Overseas Student Security Management Assistance (OSSMA) program inaugurated.

October 2010: Founding member of a Ministry of Economy Trade and Industry (METI) sponsored think-tank commissioned with the task of engineering a national strategy for the accommodation of foreign patients in the Japanese healthcare system and for the promotion Japanese healthcare advances abroad.

February 2011: First recipient of Ministry of Foreign Affaires certification as an official "medical stay" visa guarantor for foreign nationals wishing to come to Japan for medical treatment.

March 2012: Emergency Assistance Bangladesh Co., Ltd., established in Dhaka to provide Assistance services in Bangladesh and neighboring regions (the entity became an EAJ subsidiary upon full capitalization in October 2012).

October 2012: Expansion of Emergency Assistance Thailand to 24 hour 365 day operations.

July 2013: JASDAQ lisiting moved to the Tokyo Stock Exchange as a result of the merging of the Osaka and Tokyo Exchanges.

September 2013: Launching of Asian Security Assistance services in partnership with Hill & Associates.

April 2014: Partnership with United Healthcare Global and launching of worldwide security Assistance.

September 2015: First officially certified Japanese provider of Assistance to the medical tourism industry.

September 2016: Launching of the whole world Security Assistance services in partnership with The Anvil Group Japan LLC（HQ in UK).

January 2019: Started a business in Vancouver, Canada to provide medical assistance services and strengthen corporate sales (incorporated in Aug. 2018).

April 2022: Selected the Standard Market due to the revision of the market classification of the Tokyo Stock Exchange.