1. Emergency Assistance Japan (EAJ)
  2. Corporate Information
  3. Company Profile

Company Profile

Company Name
Emergency Assistance Japan Co., Ltd.
Chief Representative
Kiyoshi Kurata (CEO)
Business Activities
Medical Assistance Services
Lifestyle Assistance Services
January, 2003
Employees (Consolidated)
229(164 in Japan)(as of December 31,2023)
JPY 312M
STANDARD,Tokyo Stock Exchange,Inc.
Security code:6063
Head Office
NRK Koishikawa Bldg., 1-21-14 Koishikawa,
Bunkyo-ku, Tokyo, JAPAN 112-0002
Overseas Branches/Subsidiaries
United States:
Emergency Assistance Japan (U.S.A.), Inc.
7130 Glen Forest Drive, Suite 201 Richmond,
VA 23226 U.S.A.
EAJ Assistance Services Canada, Inc.
Suite 360,900 Howe Street, Vancouver, BC V6Z 2M4
United Kingdom:
Emergency Assistance Japan Co., Ltd.
Cornelius House, 33 Boltro Road, Haywards Heath,
West Sussex, RH16 1BP, United Kingdom
Emergency Assistance Japan (Singapore) Pte. Ltd.
101 Cecil Street, #16-04 Tong Eng Building, Singapore 069533
Emergency Assistance Thailand Co., Ltd.
9th Floor, Prime Building,
24 Sukhumvit Soi 21 (Asoke), Klongtoey-Nua,
Wattana, Bangkok 10110, Thailand
北京市朝陽区東四環中路56号 遠洋国際中心A座23階2303-2305


January 2003
Emergency Assistance Japan Co., Ltd. Established in Bunkyo-ku, Tokyo, with capitalization of 24 million yen.
April 2003
24-hour Assistance operations begun.
July 2004
American service center, serving North, Central, and South America, established in Virginia (incorporated as Emergency Assistance Japan (U.S.A.), Inc. in July 2005).
November 2004
Asia/Oceania service center established in Singapore (incorporated as Emergency Assistance Japan (Singapore) PTE. LTD. In November 2005).
January 2005
Commencement of overseas travel insurance medical Assistance services on behalf of domestic Japanese insurers.
Thailand service center, serving Thailand, Cambodia, Laos, and Burma, established in Bangkok (incorporated as Emergency Assistance Japan (Thailand) Company Limited in May 2007).
February 2005
European service center serving Europe, the Middle East, and Africa established in cooperation with a European service provider located outside of London.
June 2005
Severance of financial affiliations with Europe Assistance.
December 2005
China service center, incorporated as Emergency Assistance Beijing Co., Ltd., established in Beijing.
May 2007
Out-of-country concierge service platform established to serve premium card issuers.
September 2007
Travel agency license (Mayor of Tokyo travel industry license no. 3-5955) obtained to enhance concierge service platform capabilities.
April 2008
Overseas Student Security Management Assistance (OSSMA) program inaugurated.
October 2010
Founding member of a Ministry of Economy Trade and Industry (METI) sponsored think-tank commissioned with the task of engineering a national strategy for the accommodation of foreign patients in the Japanese healthcare system and for the promotion Japanese healthcare advances abroad.
February 2011
First recipient of Ministry of Foreign Affaires certification as an official "medical stay" visa guarantor for foreign nationals wishing to come to Japan for medical treatment.
May 2011
JIPDEC Privacy Mark certification.
March 2012
Emergency Assistance Bangladesh Co., Ltd., established in Dhaka to provide Assistance services in Bangladesh and neighboring regions (the entity became an EAJ subsidiary upon full capitalization in October 2012).
June 2012
Standard JASDAQ listing on the Osaka Stock Exchange.
October 2012
Expansion of Emergency Assistance Thailand to 24 hour 365 day operations.
July 2013
JASDAQ lisiting moved to the Tokyo Stock Exchange as a result of the merging of the Osaka and Tokyo Exchanges.
September 2013
Launching of Asian Security Assistance services in partnership with Hill & Associates.
January 2014
Establishment of U.K. corporate entity in London.
April 2014
Partnership with United Healthcare Global and launching of worldwide security Assistance.
September 2015
First officially certified Japanese provider of Assistance to the medical tourism industry.
September 2016
Launching of the whole world Security Assistance services in partnership with The Anvil Group Japan LLC(HQ in UK).
January 2019
Started a business in Vancouver, Canada to provide medical assistance services and strengthen corporate sales (incorporated in Aug. 2018).
April 2022
Selected the Standard Market due to the revision of the market classification of the Tokyo Stock Exchange.