A message from our Representative Director and President

Since its establishment in 2003, Emergency Assistance Japan Co., Ltd. (EAJ) has provided a unique service called “assistance,” which provides both medical and lifestyle support so that anyone can live, learn, work, and challenge themselves with peace of mind anywhere in the world, based on the founder's strong desire to "be someone they can rely on when in trouble. EAJ's medical assistance is a unique service that provides both medical and lifestyle support so that everyone can live, learn, work, and take on challenges with peace of mind wherever they are in the world.

EAJ's Medical Assistance is a one-stop service that provides medical institution arrangements, medical interpretation, guaranteed payment of medical expenses, emergency transportation, and other services to support you in a variety of situations, including crisis management during business trips, while stationed or studying abroad, medical assistance for foreign nationals in Japan, and disaster response. Currently, EAJ works with more than 18,000 medical institutions around the world and has a global system in place to provide 24-hour, 365-day service in Japanese.

EAJ's mission is to “provide peace of mind” in line with our mission to "expand the world of our customers through assistance. To achieve this, we will always remember to enhance our knowledge and experience, to listen to the unspoken voices of our clients, and to be compassionate “if it were my family”. We hope to be professionals who can turn your concerns into hopes with our higher quality services.

EAJ will continue to support your smile and contribute to society as a safe and reliable partner.

Hideki Yamamoto
Representative Director and President